Reference

How k4u6e3s Handles Your Personal Data

Your privacy matters to us, and this policy sets out exactly what data k4u6e3s collects when you open an account, deposit via UPI or Paytm, and use our…

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k4u6e3s How k4u6e3s Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to see what data we hold on your account, request a correction, or ask us to delete your information, our privacy support team is the right place to start.

Email Privacy Request Send a detailed request to our privacy address at [email protected]. Include your registered account email and the specific data action you need — access, correction or deletion — so we can process it without delay.
Live Chat on k4u6e3s.com Open the chat widget on k4u6e3s.com and select the Privacy option from the topic menu. Our agents are available during extended hours and can raise a formal data request on your behalf within the same session.
Postal Address For formal written requests, send a letter to the registered address listed at the bottom of this page. Include a copy of your account confirmation email so our team can verify your identity before acting on the request.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

We apply layered security controls across every part of your account — from the data we log when you deposit via PhonePe to the cookies that keep your session active on mobile.

Encryption in Transit and at Rest

All data exchanged between your device and our servers uses TLS 1.2 or higher. Stored account records, including payment identifiers from UPI and Paytm transactions, are encrypted at rest using AES-256 so they cannot be read if storage is ever accessed without authorisation.

Cookie Categories We Use

We set three types of cookies: essential session cookies that keep you logged in, analytics cookies that show us which lobby sections you visit most, and preference cookies that remember your language and game filters. You can adjust non-essential cookies from your account settings at any time.

Payment Data Handling

When you deposit via UPI or PhonePe, we store only the transaction reference number and timestamp — not your full UPI ID or bank credentials. Full card or wallet credentials never pass through our servers; they are handled directly by the payment gateway.

Data Retention Schedule

Active account data is retained for as long as your account remains open. If you close your account, we hold transactional records for the period required by applicable financial and legal regulations, then delete or anonymise them. We will confirm the exact period on request.

Who Can Access Your Data

Access to personal data inside k4u6e3s is restricted to staff whose role requires it — account verification, payment processing and support teams. External access is limited to payment processors and technology providers bound by data processing agreements that mirror the standards in this policy.

How to Request Changes or Deletion

Write to [email protected] with your account email and the change you need. For deletion requests, we will confirm which records can be removed immediately and which must be held for a legally required period before sending you a completion notice.

Frequently Asked Questions About Our Privacy Policy

The questions below cover the data rights and privacy practices that India account holders ask about most. If your question is not here, our privacy team at [email protected] can help with anything specific to your account.

We collect your name, email address, mobile number and date of birth at registration. Once you make a deposit via UPI or Paytm, we also log transaction reference numbers and timestamps to maintain an accurate account history for you.

We store only the transaction reference ID and amount — never your full UPI credentials or bank account number. That data is encrypted at rest and access is restricted to our payments verification team, who use it solely to reconcile deposits and withdrawals.

Yes. Email [email protected] from your registered address and we will compile a data export covering your account profile, transaction history and any preference data we hold. We aim to deliver this within seven business days of verifying your identity.

Send a deletion request to [email protected]. We will remove your profile and preference data promptly. Transactional records tied to financial regulations must be held for the legally required period, and we will tell you exactly when they are scheduled for deletion.

We share data only with payment processors (such as UPI networks and Paytm) and technology providers who need it to operate your account. We never sell your data. All third parties are bound by data processing agreements that set strict limits on what they may do with it.

We use essential, analytics and preference cookies. Essential cookies cannot be disabled as they keep your session secure. Analytics and preference cookies can be turned off in your account settings without affecting your ability to deposit via PhonePe or access the lobby.

Profile and preference data is deleted or anonymised shortly after account closure. Transactional and financial records are retained for the period required by applicable Indian financial regulations. Once that period ends, the records are permanently deleted and we can confirm this on request.

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